Privacy Policy - FIMS Mobile App

1. Introduction

Welcome to the Field Inspection Management System (FIMS) mobile application ("App"). This App is operated by Zilla Parishad Chandrapur ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application for conducting field inspections and managing inspection data.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Name and employee identification
Contact information (email address, phone number)
Login credentials (username and encrypted password)
Department and role information

2.2 Inspection Data

Inspection forms and reports
Photos and images captured during inspections
Location data (GPS coordinates) for inspection sites
Date and time stamps of inspections
Comments and observations

2.3 Device Information

Device type and model
Operating system version
App version and usage statistics
Network connection information

3. How We Use Your Information

We use the collected information for the following purposes:

To authenticate users and manage user accounts
To enable field inspection activities and data collection
To store and manage inspection records and reports
To track inspection locations and maintain geographical records
To facilitate offline functionality and data synchronization
To generate reports and analytics for administrative purposes
To improve the App's functionality and user experience
To comply with legal and regulatory requirements

4. Camera Permission

Our App requires access to your device's camera for the following purposes:

To capture photographs during field inspections as documentary evidence
To document site conditions, infrastructure, and facilities
To attach visual records to inspection reports

Important: Photos taken through the App are used solely for official inspection purposes. We do not use your camera for any other purpose, and you maintain full control over when photos are captured.

5. Location Permission

The App uses location services to:

Record the geographical coordinates of inspection sites
Enable location-based inspection assignments
Provide map-based visualization of inspection locations
Verify that inspections are conducted at the correct locations

Location data is collected only when you are actively using the App for inspections.

6. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information:

Data is stored securely using Supabase cloud infrastructure
All data transmissions are encrypted using industry-standard protocols (HTTPS/TLS)
Access to data is restricted to authorized personnel only
Regular security audits and updates are performed
Offline data is stored securely on your device using encrypted local storage

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information and inspection data for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal, regulatory, and record-keeping obligations
Maintain historical inspection records as required by government policies

8. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Within the Organization: With authorized government officials and departments who need access for administrative purposes
Legal Requirements: When required by law, court order, or government regulations
Service Providers: With trusted service providers (e.g., Supabase) who assist in operating the App, under strict confidentiality agreements

9. Your Rights

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Objection: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided below.

10. Offline Functionality

The App includes offline functionality to allow inspections in areas with limited connectivity. When working offline:

Data is temporarily stored on your device
Data is automatically synchronized with our servers when connectivity is restored
Offline data is protected using device-level security measures

11. Third-Party Services

The App may use third-party services, including:

Supabase: For backend data storage and authentication
Google Maps: For location services and mapping (if applicable)

These third-party services have their own privacy policies. We encourage you to review their policies.

12. Children's Privacy

This App is intended for use by authorized government employees only and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy in the App
Updating the "Last Updated" date at the top of this policy
Sending a notification through the App (for significant changes)

You are advised to review this Privacy Policy periodically for any changes.

14. Consent

By using the FIMS Mobile App, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

Privacy Policy for FIMS Mobile Application